Investigator, Asset Protection(Nashville)-A&F Co.

Job Description: What Will You Be Doing? • Responsible for the execution of Asset Protection initiatives in assigned locations 5-10 stores, as well as, implementation of shortage reduction programs in high shrink location(s) • Provide in person and remote support to local store management to meet strategic asset protection objectives • Perform operational audits of store districts within the Company focusing on sales floor fullness, stockroom organization, health and safety, human resources compliance and customer service • Routine monthly travel to Focus Stores. Manage Focus Store program to ensure store compliance, and follow up on sub-standard performers • Provide clear and consistent training to all store personnel on Asset Protection Initiatives. safety communication guidelines and current crisis management protocols • Commit to the highest degree of professionalism, integrity, and customer service • Complete AP and Physical Security audits on a routine basis. • Complete special projects as assigned by Regional Manager of Asset Protection. • Optimize inventory accuracy through effective execution and management of physical inventories, store transfer monitoring and OMNI compliance. • Facilitate supply chain investigations to positively impact inbound carton loss and forced carton compliance. • Proactively monitor systems and conduct surveillance to identify and investigate associate dishonesty. • Conduct internal investigations for inventory, cash loss, and violations of policy. • Prepare case reports covering investigation and case details • Manage initial investigative processes for all internal investigations within assigned alignment and the District when applicable • Serve as a liaison between store/APA investigations and certified market interviewers • Support investigations related to internal loss throughout the assigned region while partnering with GHO Analysts • Conduct surveillance using CCTV and floor techniques to apprehend and deter theft in accordance with company apprehension policies • Initiate and resolve investigations related to Organized Retail Crime while partnering with law enforcement and other retail organizations • Represent company in court proceedings related to investigations • Maintain an effective relationship with store leaders, peer retailers, mall security and local law enforcement partners • Provide clear and consistent training to all store personnel on safety communication guidelines, acts of violence, and current crisis management protocols • Utilize analytics software to develop specific store loss prevention strategies • Participate in corporate operational test programs to gauge viability of program evolution. Provide relevant observational data to the Global Home Office to inform policy decisions • Responsible for ensuring accurate execution of Store Programs. Routinely provide relevant feedback to store leaders regarding operational efficiency • Effectively identify and implement solutions to eliminate store margin erosion • Support new stores through physical store visitation and pre-open audits to ensure smooth and timely openings What Do You Need To Bring? • 4-year degree preferred • 2 or more years of experience in Asset Protection, multi-location experience preferred • Strong communication and interpersonal skills • Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines • Ability to work nights, evenings and weekends appropriate to retail business needs • Must pass a comprehensive background investigation • Must have a reliable means of transportation This job is located at A&F Co. stores in Nashville, TN. Company Description Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.