Collections Specialist

We are looking for a Collections Specialist to support accounts receivable activities for an organization in Edina, Minnesota. This Long-term Contract position is ideal for someone who can manage outstanding balances, communicate effectively with clients and internal teams, and keep detailed records of collection activity. The role requires strong follow-through, sound judgment when handling disputes, and the ability to work comfortably with billing systems and Excel-based reporting.Responsibilities:• Review recurring aging reports to identify overdue accounts and prioritize collection efforts based on account status and payment history.• Contact clients regarding past-due balances, answer payment-related questions, and encourage timely resolution of outstanding invoices.• Investigate billing concerns or disputed charges by partnering with Project Managers to clarify account details and determine next steps.• Maintain accurate notes on client conversations, payment commitments, and follow-up actions by project and customer account.• Track open receivables and monitor progress to ensure issues are resolved in a timely and organized manner.• Support invoice and billing-related activities, including reviewing statements, customer invoices, and work-in-progress details when needed.• Use billing platforms and spreadsheet tools to update account information, prepare reports, and manage collection records efficiently.• Assist with accounts receivable processes within D365 or D365 Finance & Operations when applicable to daily workflow.