Call Center - Customer Support

Description Central Dispatching Unit Contact customers after claims are filed to schedule inspections Provide professional, friendly service on every call Review claims and gather or update any missing or pending information Coordinate and dispatch inspections and supplement assignments Handle incoming calls from body shops requesting supplements Enter information quickly and accurately using multiple systems Support the team with additional tasks as needed What We're Looking For Strong typing and computer skills Ability to thrive in a fast-paced environment Clear, professional communication Strong attention to detail and ability to manage multiple tasks Requirements Requirements & Qualifications Computer literate (basic to intermediate skills) Strong typing and data-entry ability Bilingual (English/Spanish) preferred Excellent verbal communication; professional, assertive, and customer-focused Able to thrive in a fast-paced, high-volume environment Consistent record of strong performance and reliability Ability to follow established procedures accurately Flexible schedule and reliable transportation Dependable in adhering to assigned work schedules Previous customer service experience preferred High School Diploma required