AV Coordinator - NY, NY

About the Role As a CBRE Audio Visual (AV) Coordinator, you will play a key role in delivering seamless technology experiences for internal events. You will be responsible for coordinating and supporting AV setups, ensuring all equipment and systems function efficiently to meet event needs. This position is part of CBRE’s Engineering and Technical Services team, which focuses on providing reliable technical support, preventive maintenance, and system troubleshooting. In this role, you will help ensure that AV technology is consistently optimized for performance, contributing to high-quality, professional event delivery across the organization. This opportunity is located in a Manhattan corporate headquarters, offering on-site dining and convenient access to public transportation. What You’ll Do: · Support and maintain in-house Audio-Visual Equipment. · Setup and troubleshoot Zoom conference room equipment and mobile zoom devices. · Launch and monitor individual video conference sessions to ensure successful meetings. · Troubleshoot issues as they relate to room usage for problem resolution. · Breakdown, remove, and secure equipment when not in use. · Respond to incident and request escalations from the Help Desk. · Perform audio-visual setups including LCD projectors, webcast configurations and presentations. · Monitoring A/V inbox and responding promptly to tickets, keeping the user informed of status and resolution. · Ensure quality assurance checks are conducted for assigned conference rooms. · Provide end-user training and assistance on hardware/software being used as required · Be visible and approachable to answer colleagues’ questions regarding conference room equipment. · Operate control systems such as Crestron · Assist other AV team members with any special projects. • Provide informal assistance such as technical guidance. • Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. • Impact through clearly defined duties, methods, and tasks are described in detail. • Deliver own output by following defined procedures and processes under close supervision and guidance. What You’ll Need: • High School Diploma or GED with up to 2 years of job-related experience. • Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more. • Ability to follow basic work routines and standards in the application of work. • Communication skills to exchange straightforward information. • Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. • Strong organizational skills with an inquisitive mindset. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Why CBRE? When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. • Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc. • Internal advancement available after 6 month mark • Competitive Pay Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.