Rooms Control

Hourly Rate: $27.50 At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Rooms Controller at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Fulltime position First & Second Shift Working On Holidays & Weekends May Required Where great benefits lead to a life fulfilled. • Competitive Pay • Medical/Dental/Vision/401K opportunities • Travel discounts • Credit Union Membership • Tuition Reimbursement • Professional Counseling & Family Support • Growth and Development Opportunities • *Benefit Eligibility will vary by position Site Specific Perks • Free On-Site Parking • Uniform Laundering • Department celebrations • Associate Appreciation Week • Monthly associate recognition and reward programs • Company branded winter coat, uniforms and work shoe stipend provided As a Rooms Controller, a Typical Day Will Include • Assigns a room according to guest requests and preferences whenever possible. • Reviews/Tracks/Accommodates requests for room/check-out changes when possible. • Performs duplicate reservation checks; block rooms. • Confirms reservations and cancellations.   • Communicates to appropriate staff that there are guests who are waiting for an available room.    • Organizes and coordinates check-in/pre-registration procedures for arriving groups.  • Reviews requests for late check-outs and approves according to occupancy.   Guest Experience And Company Standards • Welcome and greet guests and anticipate and address their needs. • Interact with colleagues and guests professionally and promptly. • Contribute to team goals. • Always follow company policies and safety procedures. To Become a Rooms Controller At MVW • Available to work various shifts, holidays, and both weekend days. • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. • Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance. • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.  Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.