Health Technician Audiology

Primary responsibility is the patient care, supporting diagnostic and treatment procedures, patient charting and patient education, which do not require a full professional audiology education, or knowledge and skills represented by Audiology Licensures. Support functions include both direct patient care and administrative duties. In addition, must be able to mentor and train new health technicians (Audiology). Major Duties: Total Rewards of a Allied Health Professional Greets and escorts patients; Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting. Conducts hearing pass/fail screenings without interpretation; Non-diagnostic otoscopy; Cerumen management; Takes earmold impressions; Hearing aid troubleshooting and repair. Provides basic hearing aid information for patients and caregivers. Performs listening checks on hearing aids. Electroacoustic analysis of devices. Pairs hearing aids and accessories via Bluetooth technology. Programs previously stored settings into hearing aids; Activating remote controls. Ensures timely and accurate documentation of all interaction in the medical records and that all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions via ROES. Manages office supplies, tracks loaner stock hearing aid inventory, electronic ordering, verifies orders upon arrival to ensure components are present and working correctly. Places RTC orders for appointments. Packages and mails hearing aids and accessories. Processes ROES transactions (e.g., certifying and issuing hearing aids, entering orders and repairs). Responds to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions. Assists patients, visitors, and other requesting information. Manages infection control, patient safety, and clinical supplies for the audiology clinic. Ensures maintenance of lean, disinfected instrumentation, equipment, and work surfaces in the Audiology clinic, Reprocessing reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies. Work Schedule: M-F 8am-4:30pm. Compressed: Maybe authorized for the 5/4/9. Recruitment Incentive (Sign-on Bonus): Not Authorized. Permanent Change of Station (Relocation Assistance): Not Authorized. Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available. Virtual: This is not a virtual position. Functional Statement #: 520760-O Permanent Change of Station (PCS): Not Authorized. PCS Appraised Value Offer (AVO): Not Authorized. Education: Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Requirements: You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.