Senior Service Representative

To ensure efficient processing of incoming payments, the full-time Senior Service Representative will repair wire payments and manage a request queue while working remotely with one mandatory on-site day each week. Key responsibilities Repairing wire payments and ensuring accurate processing without errors Receiving and manually keying payments in various currencies according to customer bank accounts Collaborating with team members to complete payment tasks by end of day Required qualifications Minimum typing speed of 50 words per minute with high accuracy Strong communication skills; bilingual candidates are a plus Willingness to learn and adapt in a fast-paced environment Strong work ethic and commitment to team productivity Post-secondary degree preferred, though not mandatory