Regional Manager of Patient Services

To lead a regional team of Case Managers in providing access and therapy management services, the full-time salaried Regional Manager of Patient Services will manage day-to-day operations, develop strategic goals, and ensure high levels of customer service in a virtual setting. Key Responsibilities Provide direction and guidance on daily Patient Services operations to Case Managers Build and maintain effective working relationships with internal and external customers Identify regional trends and drive the development of short and long-term strategies Required Qualifications Bachelor's Degree required 7+ years of recent experience in the healthcare or pharmaceutical/biotech industry Previous management experience preferred Knowledge of private payer, Medicare, and Medicaid reimbursement processes Experience with Customer Relationship Management Systems, such as Salesforce.com