Human Resources Office Specialist

About Baltimore City Community College Founded in 1947, Baltimore City Community College (BCCC) is comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College’s campus is located in West Baltimore and courses are offered throughout the City. With its broad range of degree, certificate, and continuing education programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves over 7,500* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that over 50 nations are represented within the student body. • Based on the annual unduplicated credit and non-credit headcount for FY 2023. Description/Job Summary Baltimore City Community College (BCCC) is recruiting a detail-oriented Office Specialist who will supply support to the Office of Human Resources and play a pivotal role in the success of this office. Duties include purchasing, records control, greeting visitors, responding to customer inquiries through phone calls and e-mails, data entry, and other administrative activities. The position provides direct secretarial support such as scheduling appointments, drafting and sending correspondences, data compilation and report creation, personnel records and filing; and must have the ability to perform multiple functions simultaneously. Responsibilities/Duties • Serve as the eyes and ears of the office, providing information, answering questions, and responding to requests • Ensure optimal use of office equipment, supplies, and inventories through preventive maintenance • Maintain workflow by analyzing and refining standard operating procedures, such as scheduling, communications, and office layout • Coordinate internal and external resources to expedite workflow • Provide front-desk coverage by managing a busy, multiline phone system, greeting guests as they enter the office, managing incoming/outgoing mail and shipments, and maintaining an organized, clean office environment • Provide administrative support to senior leaders, including email correspondence and generation and distribution of memos, letters, spreadsheets, forms, and faxes • Plan, organize, and schedule meetings in the office, off-site, and via videoconference • Maintain filing system, contact database, employee list, and inventory • Order and oversee office supplies and food deliveries for group meetings Required Qualifications Education: • High School Diploma and/or General Education Diploma (GED) Experience: • Five (4) years of administrative professional and customer service in a professional office environment, which will include at least two (2) years of experience in • Microsoft Office Suite (Outlook, Word, Excel and PowerPoint) at the proficiency level. • Supporting a professional office environment and providing administrative/clerical support to multiple staff. • Maintaining calendars with scheduling meetings and tracking deliverables. Required Skills • Proven administrative experience • Superb written and verbal communication skills • Strong time-management skills and multitasking ability • Aptitude for learning new software and systems Physical Requirements • Sitting in a normal seated position for extended periods of time. • Occasionally lifting, carrying objects weighing 10lbs. or less. • Occasionally pushing and pulling objects weighing 30lbs. or less. BCCC is committed to providing a workplace free from discrimination or harassment. We expect every member of the BCCC community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted. It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete. For technical assistance, please contact NEOEDs Applicant Support Line at 855-524-5627 or Email: