Tucson, AZ - Business Operations - AZDES - DBME - Customer Service Representative 2

Position Information Position Type Staff Augmentation Hours/Week 40 Billing Type Hourly Shift Day Projected Start Date 06/01/2026 Start Time 8:00 AM Projected End Date/Duration 06/04/2027 End Time 5:00 PM Bid Limit Per Vendor 6 Number of Positions 3 Desired Career Level Entry Level Minimum Education Level High School Weekend None Position Location Address 316 W Fort Lowell Rd City Tucson State Arizona Zip 85705 Country UNITED STATES Requirements Travel Required No Security Required Yes Onboarding Category Please see attached job description in the attachments. Tucson Locations Candidates must be okay working at either location below 1 opening 4760 S. Park Avenue, Tucson, AZ 85714 2 opening 316 W Fort Lowell Rd, Tucson, AZ 85705 Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. ? Provide a service such as a license, registration, title, permit, or program eligibility information ? Check to ensure that appropriate changes were made to resolve customers' problems. ? Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. ? Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. ? Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. ? Refer unresolved customer grievances to designated departments for further investigati