Desk Clerk

Desk Clerk - Memphis Towers Apartments SPM, LLC, a full service national property management firm, is seeking a Desk Clerk. As a Desk Clerk, you work closely with the Community Manager, other community personnel and residents, and welcome visitors to the building. JOB REQUIREMENTS • Provide excellent customer service and maintain open lines of communication among management, staff and residents. • Respect the privacy and confidentiality of residents, fellow staff members and visitors. • Be familiar with layout of building and apartments and with fire alarm system/emergency panel and how they work. • Monitor building and who is in building at all times by using surveillance equipment and by checking the visitor register. Report any unusual occurrences to the proper authorities and/or Community Manager. • Follow community business, emergency and safety procedures as related to residents and the building. Be able to handle emergencies and non-emergencies in a calm manner. • Answer all phone calls to the community in a professional manner. • Record necessary information in the Front Desk Log. • Sign in all packages delivered to the building per community procedures. • Observe relevant safety rules as required. • Must be a strong and effective communicator with high level written and verbal communication skills. • Must be friendly, energetic, punctual, self-motivated, organized, and detail-oriented. • Must be able to work independently and as a team member with a helpful attitude. • Excellent ability to multi-task. • Must have valid drivers license and auto insurance. SPM, LLC is an equal opportunity employer. Drug-free workplace