Receptionist LTC

Job Title: Receptionist Location: Omaha, NE Department: Administration Reports to: Administrator Position Type: Hourly Full Time Emerald Nursing and Rehab Mercy is dedicated to providing exceptional care and support to our residents in a compassionate and nurturing environment. We are seeking a dynamic and personable part-time receptionist to join our team and enhance the overall experience for our residents and their families. Job Summary: The Receptionist will greet, assist, and provide direction and information to residents, family members, visitors, and other guests of the organization. Supervisory Responsibilities: • None. Duties/Responsibilities: • Greets residents, family members, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location. • Answers, screens, and directs phone calls to staff; takes messages and schedules appointments. • Assists with handling resident nicotine/supervision • Receives mail, documents, packages, and courier deliveries and delivers or distributes items. • Performs administrative and clerical support tasks. • Performs basic filing and recordkeeping. • Performs other duties. Required Skills/Abilities: • Excellent verbal communication skills. • Excellent interpersonal and customer service skills. • Basic understanding of administrative and clerical procedures and systems. • Proficient with Microsoft Office Suite or related software. Education and Experience: • High school diploma or equivalent required. Physical Requirements: • Prolonged periods of sitting at a desk. • Must be able to lift up to 15 pounds at times.