Model N (Revenue Management / Pricing & Contracting)

This aligns with AMS/support models typically used in Life Sciences programs (Run & Maintain, SLA-driven operations, continuous improvement) Key Responsibilities 1. Application Support & Maintenance Provide L2/L3 support for Model N modules (Pricing, Rebates, Contracts, Chargebacks). Analyze, triage, and resolve incidents, service requests, and defects within SLA timelines. Perform root cause analysis (RCA) and implement preventive fixes. Manage batch jobs, data issues, and interface failures. …