Product Support Specialist, AI Solutions

Position summary The Product Support Specialist, AI Solutions provides day-to-day operational support for the firm's growing portfolio of AI-enabled products. Reporting to the Senior AI Product Manager, this role supports adoption and enablement efforts through frontline user support, documentation, testing, and issue tracking. The position plays a key role in capturing feedback, maintaining user-facing resources, and helping ensure a consistent and effective user experience across AI tools. Th…