Desktop Support Technician

Description Daily Responsibilities: - Provide on-site technical support for employees in offices through the Tech Bar. - Deliver remote and virtual support using Bomgar/Zoom or other remote tools. - Manage incidents and requests assigned to Workforce Support via ServiceNow, ensuring timely updates. - Utilize IT tools-including Okta admin, Active Directory, Intune, ServiceNow, and Zoom-to resolve issues at the first and second level. - Accurately and promptly update incidents and requests in the…