Customer Service Staff
Apply on vacancycastle.com
Chicago, Illinois, US
On-siteFull-time
Posted 7 weeks ago
Originally posted on Vacancy Castle
Job Summary of Customer Service Staff:
The role of a Customer Service Staff is vital to our team's success, as it directly influences the overall customer experience.Providing exceptional customer service is the primary focus of this position.Responsibilities include order taking, food preparation, order delivery, customer interaction, and maintaining a clean environment.We are seeking individuals who can thrive in a lively and fast-paced work environment. Various shifts are available for immediate hiring, accommodating different schedule preferences.Previous experience in customer service, retail, or hospitality roles is a plus but not mandatory.Competitive pay and benefits are offered for all positions, with paid training provided to help new Customer Service Associates excel in their roles.If you are looking for a fun workplace that fosters personal growth and offers opportunities to make a positive impact on the community, we encourage you to join our team.
Qualifications of Customer Service Staff:
• Participants must meet the age requirement of being 16 years or older
• Team player
• Excellent communicator
• Showing a cheerful, respectful, and energetic demeanor
• Persevering and alert
• Responsible and dependable
• Authentic and genuine
Benefits of Customer Service Staff:
• The chance to secure voluntary perks through an insurance platform, offering Medical & Pharmacy benefits, Dental and Vision options, Life Insurance coverage, Short Term Disability plans, Hospital Indemnity services, Legal Insurance, Auto and Renters Insurance, and ID Theft Protection
• The OnePass Gym Membership Program caters to the diverse fitness needs of its members through a versatile membership structure
• The 401(k) plan, augmented with a Safe Harbor employer contribution, is open to employees aged 21 and over
• Engaging with financial advisors to aid in budgeting and preparing for retirement
• Crewmember Assistance Program
• Education assistance
• Pros and Rewards of Having Pet Insurance
• Paid Time Off
• Not operating on significant holiday dates
• Premature termination of corporate engagements
• Casual Work Attire
• Flexible Scheduling
• The Perkspot Employee Discount Program gives employees access to a variety of special offers and benefits
Physical demands of Customer Service Staff:
• To perform essential duties, individuals with disabilities may be offered reasonable accommodations.
• Hoist and transfer, push or tug substantial objects weighing up to 50 pounds
• Engaging in actions like kneeling, bending, twisting, or stooping can impact different areas of the body
• Go up or down a flight of stairs
• Access and hold onto objects situated at different levels, covering both upper and lower positions
Responsibilities of Customer Service Staff:
• Excellent verbal and written communication
• Ability to show up to scheduled shifts on time
• Cleaning tables, floors and other areas of the Restaurant
• Taking orders from Customers and processing payments efficiently
• Follow proper safety procedures when handling and/or preparing food
• Ability to multitask
• Provide all Customers with quick and friendly service
• Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
• Work under pressure and at a fast pace
• Align with Raising Canes culture by balancing Working Hard and Having Fun
• Take initiative
• Comply with Company policies Raising Canes appreciates & values individuality.
Benefits
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