Vice President, Software Engineering - Contact Center Platform

Job Description: Vice President of Engineering – Contact Center Platform Note: Fidelity will not provide sponsorship for this role. The Role The Enterprise Contact Center Technology organization is seeking a Vice President of Engineering to lead the vision, strategy, and execution of Fidelity’s next-generation, omni-channel contact center platform. This platform is a critical enterprise capability, built primarily on open-source technologies to reduce commercial dependency while maximizing scal…