Security Officer Welcome Desk

As a Security Officer Welcome Desk in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech location as a Front Desk professional, welcoming visitors, managing access activity, and supporting security-related operations with professionalism and care. In this highly visible role, you will help create a positive first impression through strong communication, attention to detail, and customer service. Be part of a team that is agile, reliable, innovative, and driven by integrity. Position Type: Full Time Pay Rate: $28.14 / Hour Job Schedule: Day Time Mon 03:00 PM - 11:30 PM Tue 03:00 PM - 11:30 PM Wed 03:00 PM - 11:30 PM Thur 03:00 PM - 11:30 PM What You'll Do: • Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or when appropriate, emergency response activities at a technology-focused location. • Monitor access to the lobby and reception area, verify visitor and vendor credentials, issue temporary access passes, and help to deter unauthorized entry in accordance with site protocols. • Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, communicating with building contacts, employees, and/or first responders as needed. • Answer questions, assist with directions, manage phone and radio communications, and document visitor activity, incidents, and/or unusual observations in required logs and reports. • Support a professional front desk presence by observing activity in the reception area, reporting maintenance or security-related concerns, and following post orders for deliveries, guest arrivals, and/or after-hours access requests. Minimum Requirements: • At least 1 year of security-related experience is required. • CPR and First Aid certification is preferred. • Access control and badge experience is preferred. • Comfort using a computer or tablet is preferred. • A guard card or license is preferred. • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. • Possess a high school diploma or equivalent. • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. • A valid driver’s license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. • Career Growth: Get paid training and access to career growth opportunities. • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.